Family-run flatbed towing based in Nanaimo's Departure Bay
Dial Towing, a small family operation, works out of Departure Bay in Nanaimo, built around a single 2004 Ford F-550 flatbed with a 19-foot deck. The truck handles compact cars, motorcycles, pickups, light commercial vans and small equipment, and the company also runs a Ford F-350 for RV, trailer and boat towing in spots the long flatbed can't reach. Everyday roadside calls include jump starts, gasoline delivery, and tire changes done on the spot or a tow to the nearest shop. Locked-out drivers get help from inflatable wedge tools that open a car without causing damage, and a winch is on hand to pull vehicles out of ditches, mud or snowbanks. Scrap and junk cars are picked up free of charge, regardless of condition. The company mainly serves Nanaimo along with Cedar, Lantzville and Ladysmith, and will make the trip out to Parksville, Chemainus or Crofton when a job requires it. Dial Towing is fully licensed, bonded and insured, and holds an inter-community business licence to operate across the region. The company was built by an owner whose earlier career involved operating heavy machinery, and it says every call is treated with urgency and empathy rather than as just another job. Safety is emphasized at each step, from how a vehicle is secured on the deck to how it's driven back to the shop, and the company frames its long-term aim around being the operator locals turn to first.
📍 3305 Rock City Rd, Nanaimo, BC V9T 1T5
📞 +1 250-797-7425
Service area: Nanaimo, Cedar, Lantzville and Ladysmith, with occasional trips to Parksville, Chemainus and Crofton