Towing & roadside assistance in Gatineau

Your rights when you're towed in Quebec

In Quebec, towing on several Montreal-area expressways is handled by exclusive contractors - if you break down on parts of the Métropolitaine, Décarie or Ville-Marie, the designated tow assigned to that stretch will respond, and its rates are set by contract. Elsewhere you choose your own operator. Montreal enforces aggressive winter towing during snow-clearing operations: orange temporary signs override everything, and thousands of cars are relocated per storm. Always photograph where you parked during snow season.

Stuck on the highway?

On autoroutes, pull fully onto the shoulder, hazards on, and get behind the guardrail. On exclusive-contract segments in Montreal, the assigned tow will come to you - you don't need to call one. Elsewhere, call your own operator or your roadside plan (CAA-Québec: *222).

Winter reality check

Montreal and Quebec City relocate cars en masse during déneigement. If your car vanishes in a snowstorm, it was probably towed a few streets over, not stolen - call 311 (Montreal) or check the city's Info-Remorquage tool before reporting theft.

Who to call in Quebec

911
Urgences - collision, blessés, véhicule dangereux

*4141
Sûreté du Québec from a cell - highway breakdowns and hazards

511
Québec 511 - état des routes, fermetures, conditions hivernales

What towing costs here

Around Gatineau, expect a typical hook-up fee of $85–$125 plus roughly $3.00–$4.50 per kilometre for a standard light-duty tow, before tax. Nights, storms, winching and heavy vehicles cost more; short in-town tows often land near the minimum. Always ask for the all-in price to your destination before the truck rolls - reputable operators quote it without hesitation. Roadside fixes (boosts, lockouts, tire changes) usually run a flat $45–$120 and are worth asking about first.